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Destination Concepts, inc (DCi)
San Diego, CA, United States
25 days ago
Destination Concepts, inc (DCi)
San Diego, CA, United States
25 days ago
Destination Concepts, inc (DCi)
San Diego, California, United States
25 days ago

Description

The Account Manager (Event Operations) at DCi acts as the principle representative and lead liaison for sold meetings and events operating face-to-face, virtually, and in a hybrid format. The Account Manager responsibilities include the coordination, planning and management of meetings/events following the client commitment through onsite operation. 

You will be the primary resource all event operations and expected to coordinate and manage meetings/events by implementing a strategy and plan for each program. Additionally, Account Managers, develop and manage executive level relationships with clients, accounts, venues, and vendors.

Key elements of Account Manager understanding and knowledge:

  • Complete understanding of Corporate Event Management to include contracting, pricing, profitability, event design, vendor relations and hotel/venue coordination
  • Transportation Management: Individual and group arrivals and departures. Ability to manage and develop flight manifests and group shuttle logistics
  • Event Décor and floorplans: must have an understanding of the décor elements which create an event and strategic and efficient event floorplans and layout designs.
  • Activities: understanding and production of logistics and coordination for on-property and off-property Activity bookings
  • Dine Around: understanding and production of logistics and coordination for multi-restaurant reservations
  • Audio/Visual skillsets that include basic knowledge of lighting, stage design, back of house experience and other event production experience
  • Experience and ability to travel and operate events in other destinations   

  *DMC (Destination Management), Meeting Management or Event Production/Logistics experience is highly preferred 



Requirements

  • Bachelor's degree in related field such as Business, Marketing, Advertising or related area
  • 3+ years’ related experience in program operation, sales, marketing, partnership negotiating and contracting
  • DMC experience a plus
  • Demonstrated ability in developing strategies for effective program operations
  • Creativity and strong communication, presentation and customer service skills
  • Ability to prioritize workload and handle multiple tasks and projects simultaneously
  • Ability to interface effectively with personnel critical to ensure the implementation of cost effective programs that meet the accounts specifications
  • Analytical ability required to monitor profitability and cost effectiveness during program operation
  • Determine best course of action and best practices to produce and up sell programs that generate profitability and drive account satisfaction
  • Provide appropriate and effective guidance for team members
  • Flexibility and ability to travel approximately 50% of time
  • Ability to cultivate relationships with various levels of employees, vendors and clients

Job Information

  • Job ID: 59555363
  • Location:
    San Diego, California, United States
    Los Angeles, California, United States
    Anaheim, California, United States
    Palm Springs, California, United States
    Irvine, California, United States
    Remote, United States
  • Position Title: Account Manager (Event Operations)
  • Company Name: Destination Concepts, inc (DCi)
  • Industry: Hospitality / Tourism
  • Job Function: Professional Services
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 2-3 Years
  • Required Travel: 25-50%

Please refer to the company's website or job descriptions to learn more about them.

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